Scope of Promotion
These Terms & Conditions (“Terms”) apply to all promotional offers, coupons, discounts, referral credits, and special pricing (collectively, “Promotions”) listed on the Promotions & Coupons page of TBM Company Services (the “Company,” “we,” “us,” or “our”). Use of any Promotion constitutes acceptance of these Terms.
Eligibility

Unless otherwise noted, Promotions are valid only for services provided by the Company in the service areas listed on our website.
New client offers apply only to individuals or business accounts that have not previously received service from us under their account or location.
Some offers (e.g., senior discount, military & veteran discount) require proof of eligibility: for example, age 65 or older, or active duty/reservist/veteran status.
Promotions may not be combined with other offers unless explicitly stated.
The Company reserves the right to verify eligibility and to refuse or cancel any Promotion if verification fails.

To redeem a Promotion, the customer must contact us (via phone, email, or other designated method) and reference the specific offer.
Some Promotions require certain commitments (for example, entering into a minimum-term maintenance agreement) — see each offer’s details for conditions.
The offer amount or discount applies only to the cost of specified services and does not apply to additional or unscheduled services unless explicitly stated.
Discounts or credits cannot be applied to past invoices or prior service.
The Company reserves the right to adjust dates or scheduling of services; the Promotion remains valid only if service is scheduled and completed within the timeframe advertised.

With referral-based offers, the existing customer (referrer) must follow the referral process as specified (e.g., provide the new customer’s name/contact).
The new customer (referee) must enter into an eligible service agreement as required by the offer.
The $200 service credit (or other stated amount) will be applied to the referrer’s future invoice(s) once the new customer has completed payment for the qualifying service.
If the new customer cancels or fails to pay within a stipulated time, the referral credit is void.

Unless otherwise noted, each Promotion is valid only for services scheduled and completed within the promotion period stated (for example: “From 10/2025 – 12/2025”).
The Company may extend, modify, or terminate any Promotion at any time without prior notice. Cancellations or changes do not affect services already scheduled and confirmed under an active Promotion.
Offers are subject to availability and capacity. We reserve the right to decline service requests under a Promotion if scheduling is exceeded or operational constraints apply.

For offers such as “20% Off Large Projects,” the term “large project” is determined at our discretion (based on size, scope, or value of services).
The discount applies to the total service cost of the defined “large project,” excluding any previously discounted work, mandatory fees, or third-party costs.

The 10% senior discount applies only to individuals aged 65 or older at the time of service commencement, and only one senior discount may be applied per invoice.
The 10% military & veteran discount applies to active duty, reservists, veterans, and retired U.S. military members; proof of service or status is required.
These discounts cannot be combined with other offers unless explicitly permitted.

Unless explicitly stated, Promotions do not apply to fees, permits, materials not supplied by the Company, after-hours or emergency services, or services that were requested or commenced prior to the Promotional period.
Promotions are non-transferable, void where prohibited, and not redeemable for cash (except as expressly provided, e.g., a service credit).
All Promotions are subject to a minimum service charge of $200. Discounts apply only to amounts exceeding the minimum charge unless a specific offer states otherwise.
In case of dispute, the Company’s decision is final.

Standard service cancellation or rescheduling policies apply even when a Promotion is used. If a service is canceled or significantly rescheduled at the customer’s request causing additional cost or delay, the Company may revoke or modify the Promotion.
If the customer requests changes to services after booking under a Promotion that materially alter the scope, the Company may require re-evaluation of the Promotion terms.

While the Company strives to deliver quality service, the Company makes no warranties beyond those explicitly stated for each service.
The Company’s liability in connection with any Promotion is limited to the value of the discount or credit as advertised; in no event will the Company be liable for indirect, incidental, or consequential damages.

These Terms are governed by the laws of the State of California.
The Company reserves the right to modify these Terms at any time; modifications apply prospectively and do not affect Promotions already confirmed.
Any questions regarding Promotions or Terms should be directed to us via the contact information provided on our website.